rotation of teams every other week

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Internally, the agency mobilized in just 24 hours to put all of its 150 employees in home office (equipment, VPN connection, etc.). “Fortunately, we had the right reflexes from the start. While we did not yet know the measures that the government was going to take to stem the epidemic nor the way in which France was going to be affected, we had arranged a week before to already have 50% of the workforce teleworking, initially planning a ” explains Yohann Delahaye, general manager of Yumens. Initially, the implementation of teleworking was to be done over the year. “So we can go very quickly without side effects.” Fortunately, we had the right reflexes from the start. Externally, the reorganization focused on mobilizing all teams to respond to customer issues, namely the trade-offs to be made and the digital solutions to be imagined to limit losses linked to the natural drop in activity.

In this regard, the agency shares with us a great success: the Korea Phone Number Data organization of 7 webinars for its client Art & Fenêtres which includes 170 points of sale throughout France. “In 8 days, we imagined the content, deployed the system and launched the first webinar” whose objective was to provide answers and explanations to the entire network. An unprecedented operation and very well received by the client who appreciated the responsiveness of the teams! “This is where we see the quality of the relationship” explains Yohann Delahaye. Video as a sharing and animation tool Successes have also multiplied internally. The agency organizes daily moments of sharing with the happiness manager, many of which take place (obviously) by videoconference.



“Every day, we create a barometer to measure the mood of the teams, the “MV Team Mood”, and we meet up for moments of exchange, the “digital coffee breaks”. Useful for rediscovering the spirit of the break that we all miss a little… In another style, the happiness manager, Alexis, has also set up “MV-mignon” workshops intended to keep the children of all MV Group employees occupied from 3 p.m. to 4:30 p.m., Monday to Friday. On the program: fun workshop, making drawings transmitted to hospital staff, making cakes... or when the video is transformed into a huge remote after-school workshop.